- Water Damage Restoration
Water Damage Restoration in Boise & the Treasure Valley
Water damage is the single most common — and most expensive — emergency a homeowner faces. The good news: with fast action, most of it can be reversed. The bad news: “fast” means hours, not days. Treasure Valley Restoration responds 24/7 across the Boise metro, and our crews come ready to extract, dry, and start repairs the moment we walk through your door.
- Proudly serving the Treasure Valley
Water Spreading Right Now? Don't Wait.
Every hour without extraction means deeper damage to floors, walls, and belongings.
- Proudly serving the Treasure Valley
Common Causes of Water Damage We Handle
If water is going somewhere it shouldn’t, we’ve cleaned it up. Some of the most common calls we get:
Burst or frozen pipes
especially common during Idaho's January cold snaps.
Appliance failures
washing machines, dishwashers, refrigerator water lines, and water heaters.
Roof leaks and ice dams
winter snowmelt finding its way into attics and ceilings.
Sump pump failures
basement flooding during heavy rain or snowmelt.
- Proudly serving the Treasure Valley
Common Causes of Water Damage We Handle
If water is going somewhere it shouldn’t, we’ve cleaned it up. Some of the most common calls we get:
Burst or frozen pipes
especially common during Idaho's January cold snaps.
Appliance failures
washing machines, dishwashers, refrigerator water lines, and water heaters.
Roof leaks and ice dams
winter snowmelt finding its way into attics and ceilings.
Sump pump failures
basement flooding during heavy rain or snowmelt.
- Proudly serving the Treasure Valley
Common Causes of Water Damage We Handle
If water is going somewhere it shouldn’t, we’ve cleaned it up. Some of the most common calls we get:
Burst or frozen pipes
especially common during Idaho's January cold snaps.
Appliance failures
washing machines, dishwashers, refrigerator water lines, and water heaters.
Roof leaks and ice dams
winter snowmelt finding its way into attics and ceilings.
Sump pump failures
basement flooding during heavy rain or snowmelt.
- Process
Our Water Damage Restoration Process
- / Step 1
Emergency Contact & Dispatch
01
You call (208) 852-8478. A real person picks up, asks the right questions, and dispatches a crew. Most homes inside the Boise metro see a technician within 60 minutes.
- / Step 2
Inspection & Damage Assessment
02
We use moisture meters, thermal cameras, and hygrometers to map exactly how far the water has spread — including inside walls and under flooring where you can’t see it.
- / Step 3
Water Extraction
03
Truck-mounted extractors and submersible pumps remove standing water. The faster this happens, the less structural damage and the lower your final bill.
- / Step 4
Drying & Dehumidification
04
Industrial air movers and dehumidifiers run 3–5 days to bring moisture levels back to baseline. We monitor daily and adjust placement as the structure dries.
- Categories of Water Damage
Not All Water Is Equal: Understanding the Three Categories
How we treat the water depends on where it came from. The IICRC defines three categories
- Category 1
Clean Water
Clean Water
From a sanitary source: a broken supply line, an overflowing sink, rainwater. Lowest health risk, but it can quickly become Category 2 if it sits.
- Category 1
Gray Water
Clean Water
From a sanitary source: a broken supply line, an overflowing sink, rainwater. Lowest health risk, but it can quickly become Category 2 if it sits.
- Category 1
Black Water
Clean Water
From a sanitary source: a broken supply line, an overflowing sink, rainwater. Lowest health risk, but it can quickly become Category 2 if it sits.
- Insurance
We Work Directly With Your Insurance
Most homeowner’s policies cover sudden, accidental water damage — burst pipes, appliance failures, ice dams. We document everything from the moment we arrive (photos, moisture readings, scope of work) and submit it directly to your adjuster. You won’t have to chase paperwork or argue line items. If a claim makes sense for your situation, we’ll tell you. If it doesn’t, we’ll tell you that too.
"You handle your family. We'll handle the insurance."
- FAQ
Water Damage FAQs
How fast do I really need to act?
Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important.
How fast do I really need to act?
Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important.
How fast do I really need to act?
Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important.
How fast do I really need to act?
Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important.
How fast do I really need to act?
Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important.