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  • About Treasure Valley Restoration

Insurance Claims, Made Less Painful

Call Now: (208) 852-8478 
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Filing a homeowner’s insurance claim is its own kind of stress on top of the actual damage. Treasure Valley Restoration handles the heavy lifting — documenting the damage, building the scope, talking to your adjuster, and billing your carrier directly when your policy allows. Below is what to expect, what to do, and what to ask. 
  • Process

What to Do in the First Hour 

  • / Step 1

Stop the source if you can do it safely.

Shut off the water main, kill the breaker to a flooded room, get everyone out of a fire-damaged building. 
  • / Step 2

Take photos.

Pictures of standing water, smoke damage, mold, anything you’ll want documented later. More is better. 
  • / Step 3

Call us.

Call (208) 852-8478. We’ll dispatch a crew and start documenting everything from the moment we arrive. 
  • / Step 4

Call your insurance carrier.

File your claim. Get a claim number. We’ll work with the adjuster from there. 
  • Process

How We Work With Your Insurance

We document everything.

Photos, moisture readings, room-by-room scopes, before/during/after. 

We use the language carriers expect.

Estimates in Xactimate format, line-item by line-item. 

We talk directly to your adjuster.

So you don't have to play telephone.

We bill the carrier when your policy allows.

You usually only pay your deductible. 

We don't pad the scope.

If something doesn't need replacing, we won't bill for replacing it. Insurance companies notice — and so do you.  

  • Process

We document everything.

  • FAQ

Common Insurance Questions 

Will filing a claim raise my rates? 
It can, depending on your carrier and claims history. For smaller losses (a few thousand dollars or less), it sometimes makes more sense to pay out of pocket. We’ll give you our honest read of the situation, but ultimately the call is between you and your insurance agent. 

Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important. 

Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important. 

Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important. 

Within 24 hours. After that, mold can begin growing, drywall starts to crumble, and hardwood floors begin to warp permanently. The first 24 hours are by far the most important. 

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For active emergencies, please call (208) 852-8478 for fastest response.
Call Now: (208) 852-8478